Privacy Policy
Akashic Alchemy | Last Updated: 2026
At Akashic Alchemy, your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our website, services, or offerings. By using our website or booking a session, you agree to the practices described here.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, or other details you provide when booking sessions, enrolling in courses, subscribing, or contacting us.
Payment Information: Processed securely through Stripe. We do not store your payment details directly — Stripe's privacy policy governs the handling of your financial data.
Account and Course Data: If you access our courses through MemberSpace, that platform may collect login credentials, enrollment history, and course progress on our behalf.
Scheduling Data: Our website includes Acuity Scheduling. Even when clients do not self-book, Acuity may collect limited data through its embedded interface.
Usage Data: General information about how you interact with our website, such as pages visited and time spent, collected through standard analytics tools.
Voluntary Information: Any personal details you choose to share during sessions, consultations, or written communications.
2. How We Use Your Information
We use your information to:
Provide and manage our services, including sessions and courses
Communicate with you regarding bookings, updates, or inquiries
Process payments securely through Stripe
Manage course access and delivery through MemberSpace
Improve our offerings and your overall experience
Send newsletters or promotional content, only if you have opted in
Maintain internal records as reasonably necessary
3. Confidentiality of Sessions
All sessions, readings, and personal communications are treated as strictly confidential. We do not share the content of your sessions or personal disclosures with any third party, except where required by law.
4. Third-Party Service Providers
We work with a small number of trusted platforms to operate our business. These providers have access to your information only as needed to perform their services and are not permitted to use it for other purposes. Current providers include:
Stripe — payment processing
MemberSpace — course platform and member account management
Acuity Scheduling — scheduling infrastructure embedded on our website
Squarespace — website hosting
We do not sell, trade, or rent your personal information to any third party.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system transmitted over the internet can be guaranteed as completely secure. We encourage you to use discretion when sharing sensitive information online.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, maintain appropriate business records, or as required by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and gather usage data. You can manage or disable cookies through your browser settings, though some features of the site may not function as intended if you do.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access or request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data, subject to certain legal limitations
Withdraw consent for marketing communications at any time
EU Residents (GDPR): If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with your local supervisory authority.
California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your data. We do not sell personal information.
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can address it promptly.
10. Third-Party Links
Our website or content may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out:
Akashic Alchemy
Alabama, USA